Audio plays, but no video (freezes)

[franct]

Hi,

Just downloaded Ebosuite Trail. The demo project plays very sluggish. In a new project I put eClip on a audio track and put my own video in the track in session view. The audio runs fine, but there is no video, sometimes it is black sometimes it freezes at the first or the last frame. Can you help me?

I have a MacBook Pro M1.

Regards,
Francois

[franct]

Nobody has any idea what might be the problem, tested it on 2 systems now, both same problem (1 MacBook Pro M1/BigSur, 1 Imac Catalina)

[nesa]

Hi Francois,

Could you please let us know what codec is the file you are having issues with?

In general, the most common cause of eClips not playing is unsaved warp markers:

Video disappears

Hi Gwinndow, When you use Warp markers you need to save the Warp markers (click the ‘save’ button in the Sample section of the audio clip playback properties) the first time when you turn Warping on and each time you change the Warp markers. eClips will not be able to use the Warp markers when they have not been saved. The yellow warning that appears in the eClips interface warns about that and asks you to save the Warp markers. The reason for this limitation is that Ableton does not give acce…

and in the case you are using live 11, look here:

Eclip in live 11

Never mind, I just answered my own question. It’s that little disk icon to the right of the title for anyone else who is looking. Never noticed that before… [Screen Shot 2021-04-21 at 11.49.24 AM]

Also if you have time, please check out our tutorials and quick tips videos:

EboSuite tutorial - The Basics

best wishes,
nesa