Windows version not working

Technical questions and support
1

I’m on Windows 11 with Ableton Live 12.

Both Ebosuite and Ableton are in trial mode, I mix and record in Logic, usually perform dawless, but trying to see if Live and associated tools can help with my live setup. I mention this because perhaps this affects some variables.

I followed the Ebosuite install instructions, opened the project in Live, ran the installer, all seemed, good, however when I open up Session view and drag the eSession plugin to a track, the plugin does show up, but there’s no video window, and dragging video clips into my scenes doesn’t seem to work as desired.

After trying this a couple of times, I directly opened up with Ebosuite program to activate with the trial code, and this worked (apparently). However nothing improved when I tried to add an eSession plugin in ableton again.

Any idea what I’m missing?

2

Hi Ben, sorry to hear that. What is the location of your User Library? Could you send us an email at contact@ebosuite.com, so we could plan a video call to have a look together with you?

3

Hello

Ebosuite is not working for me in Ableton Live Suite 12.0.25. I convert the .mp4 and load it but as soon as playback starts, it gets stuck and any source or eOutput module displays error “Click here to restart Ebosuite app”

4

Is there another forum to post in for support?

5

Hi HolographX, sorry for the late reply. Could you send us an email at contact@ebosuite.com? We will send you a test version of EboSuite that will hopefully tell more about your issue.
Cheers