Reset Product Key?

rasmes · May 18, 2023, 9:20pm

I am trying to install EboSuite on a third machine. Is there a way to reset the Product Key? I already uninstalled it from one of the other two machines, but it still doesn’t let me activate on the new install. Is there a solution?

Many thanks in advance!

rasmus

Jeroen · May 19, 2023, 12:12am

Hi Rasmes,
I just replied to the email you sent us. Let me know if you need more help.
Cheers
Jeroen

gavspav · June 1, 2023, 11:38am

Same issue here. I emailed on Tuesday evening. Any chance of resolving this? Thanks.
I have got another trial licence in the meantime.

Jeroen · June 1, 2023, 6:24pm

Hi Gavin, sorry for the late reply. I just replied to your mail.

Jeroen · June 5, 2023, 12:26pm

The easiest way to move a license to another computer is to go to ‘EboSuite’ in the EboSuite main menu and select ‘licensed to [your email address]’. This will open a dialog in which you can deactivate the license on that computer, so you can activate another computer.