No video playing in e-simpler+simpler in midi track

When we just copy all the steps of tutorial video about the simpler with in front the esimpler in an midi trach, We don’t get any video. we trigger only audio. The video is an .mov file

What are we doing wrong?? Can fix it after several hours

Karlie, first time users

HI Karlie, I don’t know what is going on without taking a better look.

Can you maybe send me the set for that (please use collect all and save, withhout files from user libraruy and factory packs) to timo@ebosuite.com .
I will take a look.

Cheers
Timo

resolved this issue. thanks

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