Multiple esampler in drum rack dropping visual and not stopping

Hi thebwalden,
Sorry to hear that you are experiencing so many issues. Lets figure out what is happening. I am very curious what is happening and I hope we can solve this quickly for you. I have a few questions:

  1. video goes black when triggering multiple eSamplers in a drum rack
  • does this happen consistently or occasionally?
  • will it show no video at all, or a few frames or seconds and then go black?
  • does this happen to all the videos in the rack or just a few?
  • what is your routine to chop up the video?
  • can you open the Max window and see if there are error messages there? To open the Max window: right-click on the name of an EboSuite plug-in on a track in Ableton Live and select ‘Open Max Window’ from the menu.

  1. videos will keep playing past the end point, even when the sound has stopped.
  • does this happen consistently or occasionally?
  • does this happen to all the videos in the rack or just a few?
  1. video moving from eSampler to track with eClips
  • in what case does this happen? Does it happen randomly or after you did a specific action?
  1. losing the visual part of the video when consolidating the file from new start and end points in that track
  • how are you consolidating the file from new start and end points? Do you use the File Region Editor, or do you edit the clip in an audio track and drag it in the eSampler?
  • does this happen consistently or occasionally?

Would it be possible to send us your Live Set so we can try this ourselves?

Cheers
Jeroen