How to request a refund

A few days ago I bought ebosuite and then discovered after the fact that it does not run on Windows. I posted the problem on Facebook and got a reply from someone in the company over the weekend saying they would issue a refund. I have not heard anything further. I have gone to the website and there is no support section to request help or even to see my account where I bought the product. PLEASE help me resolve this issue.

I can be reached at

Hi Robert, I just sent you a full refund. I am sorry that it took some time to help you with this. Shall I add you to the mailinglist for Windows users, so I can keep you updated about the Windows version of EboSuite?