Glitched frames/extra frames after conversion

Hi Jeroen & all.

I’m finding the occasional glitch/extra frame after converting in eConvert and AVF Batch Converter. Any ideas of how to resolve this? Is there an ideal environment/conditions to minimise frame glitches?

I’ll send you a converted HAP.mov with glitches separately.

Thanks. Alex.

Hi Alex, we will have a look at the files and get back to you.

Hi Alex, I just sent you a mail about this issue. Can you have a look at the video file I sent you? Thanks!