EboSuite Freezes upon opening live

I was able to build a set with several video’s then all of sudden it stopped working. Every time I open Live with a set that uses ebo. The output window gives me the spinning pin wheel and I have to force quit, I’ve tried everything I can think of. The only way I can get it to work is to erase the track. Save the set without the video track. Then drag the video track from an old copy of the set. Then it works. Sometimes! but not always. This is super frustration because I am using this for a professional dance performance! It is entirely unreliable and nothing fixes it.

Hi, am I correct that you mailed us about this in January and we solved it for you (h264 issue)? If not, do you still have this issue? If so, please mail us at contact@ebosuite.com. Sorry for the late reply!