Hi Richard, maybe downloading the installer failed? Could you download it again and make sure you don’t move files from the installer folder?
This error can also appear in some cases due to permission errors, to avoid this, keep the installer folder in the Downloads folder and don’t move it.
You can always use the manual installation. let me know if you need help with that. You’ll find the manual installation files here:
https://www.ebosuite.com/install/EboSuite_manual_install.zip