I’m currently using Ableton Live 9 on a 2015 Macbook Pro, OSX 10.11.6
I downloaded the EboSuite Demo last week. I was quickly able to load a .mov file into Ableton, convert it using eConvert, and play the clip video using eClips. Success!
However, when I returned to my project today, I was unable to replicate my success. I can hear the clip’s audio, but the Ebosuite App display window remains black. Every time I load a HAP clip into Ableton, the error “Click here to restart EboSuite App” appears in the eClips device. When I restart EboSuite the problem persists. No video! Any help would be greatly appreciated.
Update: now eClips gives me the error every time I load it. If I open a new Ableton project and drag the eClips to an audio track, the Ebosuite app will open, but about 5-10 seconds later the error appears.