Installation Issues

I tried using the Installer: “Open this Live set to Install…” but Ableton never “closed immediately.”

I then tried to manually install the files, and I can open up eClips, however I don’t receive any prompt to input my product key.

When I open up the EboSuite apps, it seems what should be happening, isn’t.

eClips won’t show a window and I cannot load any video files.

Furthermore I have opened up some of the EboSuite examples and they don’t work.

Could I please get some help!

Hi @JamesDavery , sorry to hear about your troubles. I will send you an email so that we can dive into what is going on on your system.