E-sampler loses video file when the track order changes?

Technical questions and support
1

hi,
is it normal that when i change the placement of a track the eSampler “loses” the video file it is charged with?
f.e. i have 4 tracks, and on track 1&2 i have two eSampler loaded, and all works.
if i move track 4 all the way left, so that the original track order became 4-1-2-3, the e samplers doesen’t trig the videos anymore. i mean, in the “drop the video here” zone videos file names are displayed correctly, but they aren’t no more triggered.
and if i re-drag the video file in the “drop the video here” zone again it will work again.
thnx

2

Hi Maxmagaldi, no that is not normal, so let’s figure out what is happening. It doesn’t trigger at all, so you also don’t hear the audio?

3

no, it losts only the video, audio is still there.

4

HI Max, I know what this is, I worked on this issue last week.
It will be fixed in the next version.
(I can send you a fixed eSampler to test if you like)
best
Timo

5

hi timo,

no problem, i’ll wait the update (now i know the problem andi’ll beware of changing track order).

when it’s the next version release planned for?

6

Hi Maxmagaldi, we just released an update to fix this issue. You’ll find the changelog and the installer here: EboSuite 1.33 (release date 2019-01-16) - #2 by Jeroen

7

hey there, i’ve totally missed your message.
anyway i’m downloading the 1.4 right now!
let you know
thnx